NeuGastro

2 articles published in NeuGastro with the keyword "İstanbul": Analysis of Customer Complaint Behaviors to Restaurants in Istanbul; DETERMINING INNOVATIVE APPLICATIONS IN RESTAURANT BUSINESSES: THE CASE OF ISTANBUL

Analysis of Customer Complaint Behaviors to Restaurants in Istanbul

yeliz pekerşen, Gürkan Alagöz, Tevfik Sezen

NeuGastro, 2023, Vol 2, Issue 2, Page 59-73

The purpose of this research is to analyze the complaints behavior of customers who have received service from à la carte restaurants in Istanbul. In this context, data were collected from 405 restaurant customers in Istanbul by survey technique. In general, customer behavior that occurs after the...

DETERMINING INNOVATIVE APPLICATIONS IN RESTAURANT BUSINESSES: THE CASE OF ISTANBUL

aziz mahmut hüdayi kafadar, Ümit SORMAZ

NeuGastro, 2022, Vol 1, Issue 2, Page 1-13

Objective: This research was made for determining innovative applications and to put forth the differences about it. Material and Method: Restaurants of 4-5 star hotels and independent retaurants in Istanbul were included in this research. This research, it was carried out with the aim of...

Related Keywords

ŞikâyetMüşteri Şikâyet DavranışlarıRestoran İşletmeciliğiComplaintCustomer Complaint BehaviorRestaurant ManagementTurizmYiyecek ve içecekRestoranİnovasyonTourismFood & BeverageRestaurantsInnovation